(a) Access will normally be available Monday to Friday, between 9 a.m. and 5 p.m (GMT), excluding public holidays, and such additional times and days as ICC may from time to time arrange.

(b) ICC will use its best endeavours to maintain a help-desk team throughout normal access hours to answer enquiries by telephone and to provide you with any necessary advice and assistance and in using Juniper.

(c) Each category of data comprising the Databases is maintained and updated at intervals appropriate to that category, in accordance with good data management practice. ICC will add to, augment, modify, improve, replace or withdraw any part of the Databases or functionalities from time to time in the course of ICC's normal product development and will announce material changes to the Databases or functionalities available through Juniper on the service itself .

(d) If you are a regular user you may pre-pay into your account to obtain a discount from published prices, based on your chosen level of subscription. For details of this and the additional terms which will then apply, call ICC sales on +44 (0)20 8481 8800.

1. "You", "ICC" And The Terms That Apply

(a) In these Terms and Conditions, "You" means the person whose name and address have been provided to ICC Information Ltd ("ICC") for billing purposes and who has been provided with a user name and password ("Your Identity") for use with Juniper. Either You or ICC may revoke Your Identity, to terminate your use of Juniper, at any time by notice to the other by post or via this site. If Juniper is accessed by using Your Identity, You will be deemed to have authorised that access, on the basis of the Terms & Conditions prevailing at that time.

(b) These Terms and Conditions will apply to every access to Juniper by means of Your Identity, but ICC reserves the right to issue revisions to this Agreement by publishing a revised version of this document on this site: that version will then apply to all use by You following the date of publication. Each purchase from Juniper will be a separate, discrete transaction based on the then prevailing terms.

2. Copyright And Database Licence

(a) ICC warrants and You accept that ICC is, or is duly licensed by, the owner of the copyright in the Databases available to You from time to time through Juniper ("the Databases"). ICC and its contributors reserve all rights and no intellectual property rights are conferred by this agreement.

(b) ICC grants You a non-exclusive, non-transferable licence to use the Databases, subject to these Terms and Conditions. The Databases may be used only for viewing information or for extracting information to the extent described in Clause 3 below. You may not under any circumstances adapt or circumvent the functioning of Juniper software, nor access, use or modify the Databases other than through the normal operation of the functionalities provided. Any attempt to access, use or modify the Databases in an unauthorised manner, whether successful or not, will be treated as a criminal offence and referred to the police and relevant service providers.

3. Customer Covenants

You covenant and undertake that You will:

(a) interpret the information obtained from the Databases in accordance with the definitions and elsewhere explanations of terms which are provided in "User Documentation", available from the Help Menu, and on-screen displays and output.

(b) treat as strictly private and confidential all information to which you have access through Juniper and will not cause or permit any such information to be communicated, copied or otherwise divulged to any other person whatsoever.

(c) maintain strict security of access to Juniper, keeping Your Identity confidential. If you suspect Your Identity has been obtained by another person, You must notify ICC immediately by telephone and in writing. ICC will promptly disable Your Identity after which You will cease to be liable for any further charges raised with it.

(d) use information obtained from Juniper only for your own private use or the internal purposes of your business, provided that is not the selling or broking of information, and in no event cause or permit to be published, printed, downloaded, transmitted or reproduced in any form any part of the Databases (whether directly or in condensed, selective or tabulated form) whether for resale or redistribution or otherwise.

PROVIDED THAT You may on an occasional limited basis download or print out individual records of businesses which have been individually selected, to meet a specific, identifiable need for information which is for your personal use only, or is for use in your business only internally, on a confidential basis. You may make such limited number of duplicates of any output, both in machine readable or hard-copy form, as may be reasonable for these purposes only. Nothing herein shall authorise You to create any database, directory or hard copy publication of or from the Databases, whether for internal or external distribution or use.

4. Accounting & Charges

(a) ICC reserves the right to charge users a registration fee as a condition of issuing or periodically renewing an Identity, but its normal practice will be to charge only for actual access and use and to enable Your Identity for that purpose on an indefinite basis, although ICC will regularly review and remove inactive or late paying accounts.

(b) ICC reserves the right to require payment in advance of each access, and may require your credit card details as a condition of granting credit, but its normal practice will be to grant You credit up to an undisclosed limit, which ICC will fix and review from time to time as it sees fit, and invoice You in arrears.

(c) Where credit is given, ICC reserves the right to invoice You immediately following each use of Juniper, but its normal practice will be to aggregate your purchases over a monthly or other period and charge you for that period's use on one invoice.

(d) You will pay ICC's charges for use of Juniper at the rates recorded by ICC's Price Schedule (the current version of which is displayed at this site but which may be amended or replaced at any time) immediately on receipt of ICC's invoices. Payment must be in sterling, net of any currency, transaction or other charges. You must pay any VAT and any other taxes ICC believes relevant, which will be added to all invoices. If You can demonstrate that VAT is not payable on exports to your jurisdiction ICC will remit the VAT element of your payment and re-issue the invoice. If any invoice remains unpaid for more than ten days after the date it was delivered, ICC reserves the right to charge You interest accruing daily at 12 % p.a. and any additional reasonable costs of collection which ICC incurs and to withdraw Your Identity and licence to use Juniper.

5. Liability

(a) ICC operates the highest quality standards known in the industry, but no database of such size and complexity should claim always to be entirely error free and data can be corrupted in the course of transmission to You. You are therefore advised to use information from Juniper with caution and not to base important business decisions on Juniper alone, without independent verification. ICC and its contractors and contributors make no representation or warranty and assume no contractual responsibility to you or any other party as to the accuracy or currency of any information obtained from Juniper. ICC and its contractors and contributors accept no liability for any direct loss or damage, other than that arising from the malicious act or gross negligence of any of them or their employees, or for any indirect or consequential loss or damage howsoever arising, which is attributable to any error or ommission in the Databases or defect in the functionalities provided with Juniper. However, ICC do not seek to limit their liability for death or personal injury caused by their negligence.

b) In the event that a judgement be awarded against ICC in respect of any matter arising out of or under this Agreement (other than in the case of direct loss or damage, or death or personal injury as above) ICC's maximum liability to You or anyone claiming through You, whether in tort or contract, arising out of any one incident will be limited to a total sum of £2,000 or to the total value of all your Juniper purchases over the 12 months preceding settlement of the claim, whichever is the greater.

(c) By their very nature, some of the facts or opinions You receive from Juniper may be open to dispute, particularly by the subject company or its directors, or considered damaging or defamatory. If You breach the Customer Covenants contained in Clause 2 above, You agree to indemnify in full ICC, and its contractors and contributors against all liabilities, claims, costs and expenses which any of them may incur as a result.

6. General

(a) These Terms and Conditions, the Price Schedule and the Customer Account and Identity details exchanged between You and ICC constitute the entire Agreement between You and ICC as to your use of Juniper. No other spoken or written statement will be treated as part of our Agreement unless set out in a formal written amendment signed by both You and ICC.

(b) The terms and conditions of this Agreement are severable and, if any one or more of them is held to be illegal or invalid, the remainder shall continue in full force and effect.

(c) This Agreement and the licence granted may not be assigned or sublet by You without ICC's written consent in advance.

(d) You undertake to comply with the requirements of the Data Protection Act 1984 as may be amended from time to time and any subsequent relevant legislation in relation to any data derived from the Databases. ICC may restrict your use or disclosure of personal data following your purchase as ICC may consider reasonable to ensure compliance with the legislation or good standards of practice prevailing in any relevant jurisdiction.

(e) This Agreement shall be governed, construed and enforced in accordance with English Law and both parties hereby submit to the non-exclusive jurisdiction of the English courts.